问:你如何把握对事实和对直觉的判断?
答:事实确实重要,但人们通常忽略了时效的影响,特别是在做市场调查时。在一次调查中,我对涉及到的价格数据感到不对头,我怀疑顾客是否会像调查所示的那样花大量的金钱购买新车。因此,我们停下来并等候最后一季的价格结构。当利率攀升时,我们卖出了更多的车,而我们的对手却只能等待。
描述你曾靠直觉来处理问题,那类问题如果按照事实或常规步骤来处理的话,将会处理得一团糟。说明你具备突破常规去解决问题的能力。
Q:How do you balance your reliance on facts with your reliance on intuition?
A:Facts are important but often neglect pointb intime influences,especially with market research.One survey that I was uncomfortable with involved pricing data that was collected just after a major presidential election.The timing caused me to doubt that consumers would really spend as much as the survey indicated they would for new cars.So we ended up holding on to the last quarters pricing structure.We sold more cars while,as interest rates climbed,some of our competitors had expensive inventory carryover.
问:在你上一份工作中最大的困难是什么?
答:我要让对电脑一窍不通的老雇员接受电子邮件系统。首先,我说明了减少用纸的要求;然后,我决定建立一个临时的电子邮件账户,这个系统设有每日一谜,谁要是答对了就把谁的名字记在该周的图表上。每周图表上有名字的职员可以到当地一家很不错的餐馆享用四人套餐。这个方法就如一个很好的设计方案一样促使大家使用电子邮件系统。
面试官想了解应试者在他上一份工作中改进的地方。如果你被问到这类问题,不要只是抱怨而不说明解决方案。不要仅仅指出问题,更要证明你有能力提出解决方案。
Q:What was your greatest problem in your last job?
A:I had to get longtime employees with few or no computer skills to embrace a new email system.I started by explaining the need for less paper in everyones job.Then I decided to create a temporary email account with one daily riddle on the system;everyone who responded correctly got their name put in a weekly drawing.Each week for one month a person from the drawing got dinner for four at a nice local restaurant.This approach went over well as a device to get people to use the system.
问:谈谈你没有预料到的问题?
答:我的上司要我解决正在执行的时间表的问题。我没有意识到在这些问题下工作的人会把我当成敌人。当我意识到的时候,我已做了一部分基础工作了。如果我先问一下他们的想法,我就能早一点让他们支持我的做法。
这个问题要求你谦逊,但也使你能从这件事情得到教训。你还明白了什么?这次经历如何使你的判断力得以提高?
Q:Tell me about a problem that you failed to anticipate.
A:My boss asked me to solve an ongoing scheduling problem.I failed to realize that the person who had lived with the problem would see me as an antagonist.By the time I realized it,Id already done some of the groundwork.If I'd started by asking for the persons opinion,I would have been able to get him on my side early on.
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编辑:玲玲 作者:本站整理 时间:2007-8-10 5:14:44 来自:
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